Quality Improvement in Healthcare

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1.1 Course Description

1.2 National Quality Improvement Guide

1.3 Aurum guide for quality improvement

1.4 QI Slides

1.5 QI Essentials Toolkit

1.6 QI Project Planning Form

1.7 QI PDSA Worksheet

2.1 THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE BY STEPHEN COVEY

3.1 Illustrated Look at QI in HC

4.1 What is Quality Improvement

4.2 How can we improve

4.3.1 Deming's System of Profound Knowledge 1

4.3.2 Deming's System of Profound Knowledge 2

4.4 Appreciating the system

4.5 Why Does Healthcare Need Improvement?

5.1 Basic Improvement Method - Overview

5.2 Model For Improvement 1

5.3.1 Setting an Aim Statement

5.3.2 Aim Statement - Weight Reduction

5.5 Basic QI Methodology - Establish Measures

5.6 Family of Measures

5.8 Basic QI Methodology - Develop Changes

5.9 Model For Improvement 2

5.10 Basic QI Methodology - Test Changes

5.11 Testing Changes - The PDSA Cycle

6.1.1 Tool - Flowchart 1

6.1.2 Flowchart 2

6.3 Tool - Cause and Effect Diagram

6.4 Tool - Driver Diagrams

7.1 Measurement for QI

7.2.1 Run Chart

7.2.2 Run Chart Practical Application

7.3 Quiz: Interpretation of Run Charts

8.1 Change Management Frameworks

9.1 Case - Using Data for Improvement

11.1 Feedback Survey

12.1 QI Plan - Assignment